Shipping Policy:
At Goat Saffron, merchandise is typically dispatched within 48 hours of ordering, if the order is placed Monday-Friday. For orders placed on Saturday, Sunday, or a holiday, shipping will occur within 48 hours of the next business day. Once the shipping label is generated, we will promptly email you the tracking number and a link to monitor your package’s journey.
Our First Class shipping service guarantees delivery within 2-5 business days within the continental United States.
Please ensure that you provide an accurate address that can be verified and accessed by postal services. In the event of non-delivery due to an incorrect or unclear shipping address provided, we do not offer refunds. However, we are ready to provide shipping proof if requested by the customer.
30 Day Return Policy:
We take immense pride in the exceptional quality of our products at Goat Saffron and strive to ensure your satisfaction with every purchase. Our commitment lies in providing superior value, quality, and a diverse selection to our esteemed customers. You have the liberty to return your order for any reason within thirty (30) days of purchase, and we will promptly refund the full amount back to the credit card used during the purchase. Even in the case of a partial return, you will receive a proportional refund based on the total purchase price, provided the items are undamaged.
Please note that refunds for returned packages are processed promptly upon their receipt.
Your absolute satisfaction is our primary objective. You are welcome to return any item shipped by GoatSaffron.com, bearing the following guidelines in mind:
- The item must be returned within 30 days of the purchase date.
- Shipping fees are non-refundable.
- All orders within the USA qualify for a full refund.
Before sending back the item, please reach out to us through our ‘Contact Us’ page or by phone.
refunds and returns.
